*Primary Purpose:*
The primary purpose of the Front Desk Associate is to ensure that guests have an *excellent* hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.
Smiling friendly people are encouraged to apply.
*Work Perfomed:*
The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments:
* Check-in and check-out guests;
* Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner ;
* Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions;
* Handle cash and credit card transactions and process guest accounts ;
* As needed, fulfill all job responsibilities required by management;
* Ensure proper disinfecting/sanitization/cleaning of desk, front entrance, and lobby;
* Print and distribute Daily Event Sheet, door signs, and reader board signs;
* Fax and make copies for guests, along with other services of the Business Center ;
* Help guest and function attendees with wifi;
* Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications ; and
* Any and all other work as required to complete the primary purpose of the position.
Job Types: Full-time, Part-time
Pay: From $14.
50 per hour
Expected hours: 16 – 30 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 12 hour shift
* 4 hour shift
* 8 hour shift
* Evening shift
* Night shift
* Weekends as needed
Work setting:
* In-person
Experience:
* Customer service: 1 year (Preferred)
Work Location: In person
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