Collections Representative

*Collections Representative* *Monday – Friday* Cadence Petroleum is a fast growing automotive, commercial and industrial lubricant distributor in the southeast United States.
Cadence is looking to hire a Collections Representative who will provide support to the finance and accounts receivable process.
*Requirements* * Accounting, Business or Finance degree preferred * Experience with a paperless environment preferred * Strong knowledge of Microsoft applications, emphasis on Excel, Outlook, Word * Must have good communication and organizational skills * Need to be self-motivated to complete daily assigned tasks *Essential Functions – need to have experience with the following:* * Monitor the firm’s accounts receivable and identify overdue accounts.
* Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
* Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.
* Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
* Resolve customer issues and complaints concerning billing.
* Submit regular reports on the status of unpaid accounts and any repayment progress.
* Reconcile customer statements, research and correct discrepancies * Promptly respond to customers/sales inquiries by phone or email * Work closely with sales team to resolve any customer issues * Able to work in a multi-functional fast paced office * Other job duties as assigned *Benefits:* * Four Health Insurance plans with an HSA/FSA option * 401k available- company match of 100% on 1st 3% and 50% on next 3% * Company paid Life Insurance * Long Term Disability, Short Term Disability, Dental, Vision and Life Insurance available * Paid Vacation and Holidays *About us* Cadence Petroleum Group (including Pugh Lubricants, Apollo Lubricants, Veteran’s Oil, Halco Lubricants, Mid-South Sales, Davison Fuels and Oil, Stockman Oil, Frost Oil and Brewer-Hendley Oil) is a leading distributor of automotive, commercial, and industrial lubricants in the eastern United States and fuels in the Alabama, South Carolina, Georgia, Louisiana, Mississippi, Tennessee, Arkansas, Missouri, Oklahoma and Florida Panhandle markets.
We serve the needs of our customers throughout the Carolina's, Virginia, Tennessee, West Virginia, Kentucky, Ohio, and in portions of Georgia, Alabama, Mississippi, Louisiana, Texas Missouri, Oklahoma and Arkansas.
Our objective is to provide our customers with the best products and services.
Cadence Petroleum Group and our suppliers stand behind the products we offer.
Regardless of the industry, we have solutions specifically designed to improve your business whether you want to increase traffic to your door or decrease equipment downtime.
Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Experience: * Accounts receivable: 2 years (Required) * Customer service: 2 years (Required) * collections: 2 years (Required) Work Location: In person